Shipping policy

Shipping Policy

Thank you for shopping with [Your Store Name]! We’re committed to delivering your pet’s favorites quickly and safely.

1. Order Processing Time

  • Orders are processed within 1–2 business days (excluding weekends and holidays) after receiving payment.

  • You will receive a confirmation email with tracking information once your order has been shipped.

2. Shipping Rates & Delivery Estimates

  • We offer standard shipping across [India / your shipping regions].

  • Shipping charges will be calculated at checkout based on your delivery location.

  • Estimated delivery time: 3–7 business days depending on your location.

Please note: Delivery timelines are estimates and may vary due to external factors such as courier delays, weather, or holidays.

3. Shipping Locations

We currently ship to:

  • All major cities and towns across [India / specific countries you ship to]

  • For remote or non-serviceable areas, you will be contacted before dispatch

We do not currently ship internationally

4. Delivery Issues

If your order is delayed, missing, or arrives damaged:

  • Contact us within 48 hours of delivery at 📧 [your email] with your order number and issue.

  • In case of a damaged product, please include clear photos.

We will assist you with a replacement or refund as per our Return Policy.

5. Undeliverable Packages

If a package is returned to us due to incorrect address, failed delivery attempts, or refusal to accept:

  • We will contact you to confirm the address and reattempt delivery.

  • Additional shipping charges may apply.

6. Tracking Your Order

Once your order is shipped, you will receive an email with a tracking number and a link to track your package.

7. Contact Us

For any shipping-related queries, reach out to our support team at:
📧 [your email]
📞 [your phone number]