Welcome to Canitails – Please Read These Terms Carefully

These Terms and Conditions ("Terms") govern your access and use of the website www.canitails.com ("Site") and any related services provided by Canitails Petcare Pvt. Ltd. By using our website, you agree to comply with and be bound by these Terms.

1. Use of Website

You agree to use this website only for lawful purposes. You must not misuse the website, attempt to hack it, or interfere with its functioning in any way.

2. Products & Orders

• All products listed on our website are subject to availability. In rare cases, product specifications and pricing may change without prior notice.
• We reserve the right to limit or cancel orders at our discretion. In such cases, a full refund will be issued.
• Once an order is placed and confirmed, it cannot be altered or cancelled unless specifically mentioned in our Returns Policy.

3. Payments

All payments are processed securely through third-party payment gateways. We do not store or have access to your payment card details.

4. Shipping

We strive to dispatch orders within the specified timeframes. Delays may occasionally occur due to unforeseen factors such as weather, courier issues, or regional holidays.

5. Returns & Refunds

Please refer to our dedicated Returns & Refund Policy for information about returning products, replacement eligibility, and refunds.

6. Intellectual Property

All content on the Canitails website, including logos, images, text, product information, and graphics, are the property of Canitails or its partners. Any unauthorized use of our intellectual property is strictly prohibited.

7. Limitation of Liability

Canitails shall not be held liable for any indirect, incidental, or consequential damages that arise from the use of our website or products.

8. Modifications to Terms

We may update these terms from time to time. Your continued use of the website after changes indicates your acceptance of the updated Terms.